AI-Powered Social Listening For Smarter Business Decisions
Monitor your brand, competitors, and customer conversations in real time and turn what people say into insight that keeps you ahead.
Trusted by the World's Leading Brands
4.8★★★★★rated on G2
airbnb
Apple
Alibaba
Amazon
ToyotaComplete Coverage Across Every Source That Matters to Your Business.
From social media to news, blogs, forums, and review sites, Lolly brings every conversation into one place — so you can monitor what matters, uncover opportunities, and make smarter business decisions.
Social Platforms
7 sourcesPosts, comments, replies, and video captions — public conversation as it is published.
Web, News & Communities
5 sourcesArticles, forum threads, and long-form coverage — where the considered opinions live.
Review Platforms
4 sourcesScores, topics, and verbatim reviews — aggregated into one reputation view, not just mentions.
Everything You Need to Outperform Your Competition.
A single platform for monitoring, sentiment, trends, and AI-ready reporting — in real time.
Brand Monitoring
Track mentions of your brand, products, and keywords in real time. Wherever your brand comes up, you'll know.
Sentiment Analysis
Understand how people feel — positive, negative, neutral, automatically.
AI Reports & Dashboards
Thousands of conversations into clear, shareable reports — ready to send.
Four More Ways to See Your Market
Competitor & Industry Monitoring
Benchmark rivals and track the whole category side by side — the gaps they've missed, the topics shaping the space.
Alerts & Trend Detection
Know the moment sentiment spikes — and catch topics while they're still small enough to own.
AI Visibility Tracking
See how your brand shows up in AI-generated answers.
Influencer Discovery
Find the voices your market already trusts.
See Beyond the Mentions. Discover What Drives Them.
Every conversation tells a story. Lolly surfaces the signal in the noise — so you don't just monitor, you understand.
Understand What They Mean
Lolly goes beyond collecting mentions to uncover the insights behind every conversation.
- What customers thinkRead how people really feel about your brand, products, and campaigns.
- Why trends emergeSee which topics are gaining momentum, and what's driving them, before they break into the mainstream.
- How competitors performTrack competitor sentiment and share of voice — and spot where new opportunities exist.
Meet Ana. Your AI Brand Intelligence Assistant.
Ask in plain language and get instant answers — summaries, sentiment, competitor comparisons, and trends in seconds.
- Summarise & analyse Summarise conversations, analyse sentiment, and compare competitors — in plain language.
- Executive-ready in seconds Discover trends and generate executive-ready insights in seconds — no dashboards to build.
Manage Your Reputation and Win More Customers.
Your reputation isn't built by marketing alone. It's built by every conversation. Track customer feedback, monitor reviews, and respond before negative sentiment impacts your brand.
Monitor Every Conversation That Matters.
Wherever conversations happen, Lolly helps you stay connected.
Report With Confidence. No Guesswork.
Turn thousands of conversations into executive-ready reports — what changed, why it changed, and what to do next.
AI-Written Summaries
Every report opens with a plain-language summary of what matters.
Sentiment & Trend Breakdowns
See how perception and volume move, week over week.
Shareable Dashboards
Send a live link — no exports, always up to date.
Built for Every Team That Drives Decisions
From marketing to leadership — everyone who needs to understand conversations and act on them.
Marketing
Measure campaign performance, understand your audience, discover new opportunities, and make every campaign more effective.
Brand & PR
Monitor reputation, detect issues early, and respond before conversations escalate.
Product
Discover feedback and feature requests, and build what customers actually want.
Customer Success
Spot issues early and deliver better customer experiences.
Agencies
Monitor multiple brands, clients, and industries from one platform.
Executive Leadership
See brand health, competitive position, and market trends at a glance — with executive-ready insight for confident decisions.
Trusted by the Teams Building the Creator Economy
★★★★★Lolly are incredibly quick in their responses, so if we were having issues or not getting the results we expected, they are always able to change direction and pivot. And for us, that is extremely great.
★★★★★Giving our users access to creator data this deep and detailed is a big deal. The creator economy is core to how we go to market — partnering with Lolly opens up a whole new channel for their growth.
★★★★★We plugged into the Lolly API in days, not months. The data depth and freshness mean our team ships creator features we simply couldn't build before.
Everything in One Place
Guides, reports, and stories to help you get more from social listening.
Social Listening Guide
The complete starter — what to track, why it matters, and how to turn conversations into decisions.
Consumer Trend Reports
What audiences care about now, every quarter.
Customer Stories
Explore real customer experiences and uncover what drives buying decisions.
Brand Monitoring Guide
Set up your first brand monitor the right way.
Competitor Monitoring Best Practices
Benchmark share of voice and sentiment.
Industry Reports
Deep dives into the conversations shaping your category.
Frequently Asked Questions
You can monitor conversations about your brand, competitors, products, and industry across supported sources, including social media, news, blogs, articles, and other online conversations.
Yes. Lolly helps you track competitor mentions, understand customer opinions, identify recurring complaints, and compare conversations surrounding different brands.
Yes. Lolly uses AI-powered sentiment analysis to help categorise conversations and understand how people feel about brands, products, and topics.
Yes. Lolly helps identify frequently discussed topics, changes in conversations, and emerging trends that can help businesses better understand their markets.
Lolly supports brand mention monitoring and alerts. Monitoring frequency and availability depend on the connected sources and platform capabilities.
Yes. Lolly helps identify common customer concerns, recurring feedback, and discussions about products and services.
Lolly can help uncover creators and influential accounts participating in relevant conversations, helping brands identify potential collaboration opportunities.
Lolly supports notifications and alerts for monitored topics and conversations, based on the available configuration.
Lolly's AI capabilities help analyse monitored conversations and surface useful insights. Report availability depends on the supported product features.
Lolly supports monitoring configured brands, topics, keywords, and competitors. Available monitoring limits depend on your plan.
Turn Conversations Into Smarter Business Decisions.
Every conversation is a chance to learn, and every insight a chance to grow. Uncover the ones that matter and decide with confidence.