Intelligence SuiteSocial Media Intelligence

Complete social media intelligence
from listening to signals

Unify real-time listening, AI trend detection, platform analytics and deep consumer insight across 15+ platforms and the open web catching text, memes, screenshots and synthetic media across every stream.

25M+sources indexed
7social networks
5web & community types
4review platforms

Built for enterprise brands, agencies and PR/Comms teams who need coverage they can defend

4.8★★★★★rated on G2

Most social listening tools only listen to text

A logo dropped into a meme. A brand mentioned inside a screenshot. A synthetic voice clip circulating in a video. None of that shows up in a keyword search.

Lolly runs every captured image and every sampled video frame through facial matching, logo detection, OCR and manipulation scoring on top of text and sentiment. A mention doesn’t have to be typed out to be caught.

Lolly’s capability

Unified solutions,
one real-time intelligence layer

Real-Time Social Listening

Catches every mention text, image and video the moment it lands, across social, news, forums, podcasts and the open web.

Live feed2 new

Reposted story with your logo2m
Thread mentioning the new pricing5m
Screenshot in a community post9m
captured today24,318

Trend Detection

Flags emerging conversations and spikes before they break into mainstream coverage, ranked by velocity and authenticity.

Emerging topicvelocity 3.2×

“refill programme” 41 posts in an hour

velocity3.2×

Social Media Analytics

Reach, engagement and growth metrics per platform, per entity, reconciled back to the raw mention count.

Reach by platformlast 7 days

TikTok1.1M
Instagram480K
Reddit96K
total reach1.7M

Audience & Consumer Insights

Who’s talking, where and why demographic and behavioural signal layered on every monitored conversation.

Audience splitthis week

25–3435–4418–2445+
Creators driving it12
Top marketUS 41%
largest cohort46%
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Detection capabilities

Built for evidence, not estimates

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Sixteen sources, one dataset

Fifteen social platforms plus a continuous crawl of the open web, news, blogs and forums normalised into one record shape and decomposable back to any single platform on demand.

15+ PLATFORMSOPEN WEB CRAWLPER-PLATFORM DECOMPOSITION

Every language, no allow-list

Posts, comments, bios, page names and platform ads are matched language-agnostically, with the language stored to ISO 639-1. Sentiment runs three-way plus a seven-class emotion model.

ISO 639-17-CLASS EMOTIONADS & BIOS INCLUDED

Detection that reads pixels

Every image and video frame is checked against your brand-asset library, run through image-in-image detection and processed with OCR including video frames in every script covered.

LOGO MATCHIMAGE-IN-IMAGEOCR ON FRAMESREVERSE SEARCH

Synthetic media, scored and attributed

Images and video are scored for manipulation with frame-level forensic evidence. AI-generated media is flagged with model attribution, and synthetic audio is detected on soundtracks.

MANIPULATION SCOREMODEL ATTRIBUTIONSYNTHETIC AUDIO

Real spikes, separated from bot pushes

Near-identical content posted by many accounts inside a short window is surfaced by a coordinated-behaviour model that scores cluster authenticity, not just volume.

CLUSTER AUTHENTICITYVELOCITY RANKING

Noise flagged, never deleted

Exclusion terms and contextual-anchor disambiguation run natively in-product, no vendor ticket. Raw export retains every captured record with noise flagged rather than removed.

SELF-SERVE TUNINGFULL RAW EXPORT
DETECTED
Source coverage
SOCIAL15 platforms

Facebook · Instagram · Threads · TikTok · X · YouTube · LinkedIn · Reddit · Pinterest · Snapchat · Bluesky · Mastodon · Telegram · Discord · WhatsApp

OPEN WEBcontinuous

News, blogs, forums and podcasts, crawled into the same record shape.

ONE DATASETdecomposable

Any view breaks back down to a single platform on demand.

sources indexed25M+
Language & sentiment
ESPOSITIVETRUST0.82

“Por fin una marca que responde rápido.”

JANEGATIVEANGER0.74

Comment thread on a delivery delay, auto-classified.

ARNEUTRAL0.61

Bio mention on a page name indexed like any other record.

emotion classes7
Visual detection

Logo found inside a meme

MATCH 0.94IMAGE-IN-IMAGE

No brand string anywhere in the caption or the comments.

OCRVIDEO FRAME 00:14

Text read out of a screenshot inside a repost.

logo match0.94
Manipulation forensics

Manipulation score 0.91 escalate

DEEPFAKEFRAME-LEVEL

Heatmap and spatio-temporal breakdown attached to the record.

ATTRIBUTIONSora

Synthetic audio detected on the soundtrack.

manipulation0.91
Coordinated activity

412 near-identical posts in 9 minutes

AUTHENTICITY 0.12BOT CLUSTER

Suppressed in the trend feed, kept in the raw export.

AUTHENTICITY 0.88ORGANIC

Promoted to an alert same hour, different signature.

authenticity0.12
Noise reduction
EXCLUSION TERMself-serve

Added in-product and applied to the live stream immediately.

CONTEXT ANCHORactive

Disambiguates the brand name from the common noun around it.

RAW EXPORT100%

Every captured record retained, noise flagged not deleted.

records kept100%
Explore capabilities
Ask Ana+ New chatHistory
What changed in the last 24 hours?

Three things moved. The largest is visual, not textual.

A creator repost pushed TikTok mentions +340% your brand appears as a logo inside the video, with no brand string in the caption or the top 20 comments.

One manipulated video crossed your escalation threshold. The evidence pack is ready.

tiktok · 412 postsmanipulation 0.913 creators matched
Ask anything...
Meet Ana

The AI analyst that turns firehose data into decisions

Ana reads every mention captured and surfaces what actually matters: a spike worth escalating, a trend worth a content brief, or a creator driving the conversation. She sits natively across both the Intelligence and the Influencer/Affiliate suites.

  • Natural-language search across every monitored mention, in any language
  • Automated trend and spike summaries, delivered before manual discovery
  • Real-time alerts when spikes, crisis signals or opportunities cross thresholds
Meet Ana

Data delivery & integration

Native SIEM pipelines and API access,
delivered to your infrastructure

ExportCSV and JSON, full raw record retained
REST APIQuery any entity, any window, any platform
WebhooksPush on threshold, not on schedule
SIEMSplunk · Sentinel · Elastic · QRadar · Google SecOps
EvidenceScreenshot capture and reference-image matching
Mobile consoleReal-time alerting away from the desk

Built for PR, brand, strategy
and enterprise agency workflows

PR & CommunicationsBrand & MarketingCompetitive StrategyAgencies & Consultancies

Alert queuelive

Spike detected2m
Manipulation flag0.91
Escalation notedrafted
captured today24,318

Spot the story before it becomes a headline.

  • Every mention captured across sixteen sources text, image and video alike.
  • Escalation-ready evidence attached to each record, including manipulation scoring.
  • Real-time alerts the moment a spike crosses your threshold.

Campaign windowlast 7 days

Total reach1.7M
Creators driving it12
Top marketUS 41%
total reach1.7M

Measure true campaign impact across visual and text streams.

  • Reach and engagement per platform, reconciled to the raw mention count.
  • Three-way sentiment plus a seven-class emotion model, in every language.
  • Demographic and behavioural signal layered on every conversation.

Category viewthis month

Your share31%
Velocity3.2×
Rivals tracked9
velocity3.2×

Real-time market movement tracking.

  • Rival watchlists run on the same detection layer as your own brand.
  • Share of voice reconciled back to sourced, timestamped mentions.
  • Category themes ranked by velocity before mainstream coverage.

Client workspacesall clients

Entities24
Raw retained100%
ExportCSV + JSON
records kept raw100%

One feed for all clients, reportable by entity.

  • Per-entity reporting, decomposable back to a single platform.
  • Every captured record retained raw, with noise flagged not deleted.
  • Exclusion terms edited in-product no vendor ticket.

Industries covered

Retail & eCommerce · CPG & FMCG · Media & Entertainment · Technology & SaaS · Financial Services · Healthcare & Pharma · Automotive · Travel & Hospitality

Talk to sales

Why global brands replace
legacy listening tools with Lolly

CapabilityLollyTypical listening tools
Text mention detection
Facial and logo detection in images & videoRare
OCR on images and video framesLimited
Deepfake and AI-generated content detectionNo
Bot network and coordinated behaviour detectionLimited
Cross-platform impersonation linkingNo
Unified with influencer and affiliate dataNo
Get started

Questions we get asked first

What is social media intelligence?

The real-time collection and analysis of mentions across social, news and the web. Lolly adds facial recognition, logo detection, OCR and deepfake analysis to every captured post so coverage is not limited to what somebody typed.

Which platforms does Lolly monitor?

Facebook, Instagram, Threads, WhatsApp public channels, TikTok, X, YouTube, LinkedIn, Reddit, Pinterest, Snapchat, Bluesky, Mastodon, Telegram public and Discord public plus an open web and news crawl.

Can Lolly detect deepfakes and AI content?

Yes. Every image and video is scored for manipulation with frame-level forensic evidence, and AI media is flagged with attribution for Midjourney, SDXL, Sora, Veo and Flux, including synthetic audio.

Does Lolly support multiple languages?

Yes. Text matching, sentiment, emotion models and OCR are language-agnostic, with ISO 639-1 auto-detection stored on every record.

Ready to capture every mention
hiding in plain sight?

See every mention the ones you’d type, and the ones you wouldn’t find without us. Book a demo and watch Lolly monitor your entities live.

Book a demo now